At Optinet, we deliver intelligent connectivity and network infrastructure solutions to commercial buildings across the UK. Since 2016, we’ve enabled over 200 buildings and connected over 2,750 offices.
In this time, we’ve come to understand the requirements and pain points of two key types of customer — building managers and contracted customers. In this article, we’ve created a persona for each.
Whichever sounds most like you, discover why we think we’re best placed to deliver the ideal network solution for your needs.
Persona 1: A building manager
If you own an office or other type of commercial building, you’ll know that ultra-fast, super-reliable network connectivity is now a customer expectation, no longer just a nice to have. Poor connectivity is a headache for your users or tenants, reflecting poorly on you.
Having someone in your corner who takes the time to understand every aspect of your building — and has the expertise and experience to deliver and manage a cutting-edge solution — is invaluable.
Seamless setup
After taking time to fully understand your situation, we adopt a standardised approach, ensuring the entire process of designing and delivering your solution is as straightforward as possible.
One benefit to building managers of choosing an agile provider is the speed of installation and overall delivery: our average deployment time for all cabling is only 48 hours. We have an innovative core network that allows for secure, rapid deployment.
With us, only one wayleave consent is required. This streamlines and simplifies the whole process — for you and your tenants. Our focus is totally on our customers.
Superfast speeds
Day-to-day, what matters most to you and your users? Speed, most likely. Through deploying our own multi-tenant full-fibre network infrastructure, we can deliver superfast gigabit speed connectivity straight to you and your users. These solutions are fully scalable and can meet almost any tenant need.
This can include WiredScore certifications — proving that your building is tech-enabled and future-ready. Not only does this reflect impeccably on you, but it means you’re braced for the business challenges of tomorrow.
Built sustainably
As a building manager, sustainability is a key factor in almost all decision making. Even your network connectivity has a role to play in helping to meet your ESG goals.
Our optimally-built networks avoid the environmental damage associated with network ‘overbuild’, eliminating unnecessary cable running to the building and reducing the amount of miles travelled (and carbon emissions produced) by maintenance teams.
Support and report
We don’t just get you up and running quickly with incredible speeds, but our team of certified engineers continue to innovate and support you, ensuring top-drawer ongoing performance and cybersecurity of your network.
Our service is backed up by 24/7 access to our exceptional in-house, Cisco-qualified support team, so you can rest assured about continuity. By choosing us, you’ll also have access to our management platform, enabling you to see data, create reports and manage the performance of your network.
We also operate with a commission-based model — this is new to market. All this helps to ensure transparency and accountability.
No hidden costs
Installation of new network technologies often results in unforeseen additional expenses.
Compatibility issues, downtime during installation, system upgrades, software licences, compliance standards, increased power consumption, staff training, lack of scalability, troubleshooting… and that’s just getting started.
At Optinet, we provide complete clarity over fees at the outset, so there’s no nasty surprises during or after your project. Our aim is to save you time, money and stress.
Persona 2: A contracted customer
As an end user and building tenant, choosing a provider like Optinet guarantees your connectivity and networking needs are met quickly, seamlessly and securely — no hassle, no stress.
Future-proofed high speeds
Perhaps most importantly, you’ll enjoy full-fibre, gigabit speeds that are at the industry forefront. This best-in-class connectivity means good things for business productivity, efficiency and competitiveness — whatever your size or sector.
Not only that, but you’ll know that your connectivity is built for the future. New and emerging technologies are designed for high speeds and low latency.
Strategic and scalable
We adopt a bespoke, tailored approach to every building, taking time to fully learn how it operates — which means understanding all its unique requirements and particularities. We work hand-in-glove with your building manager with the ultimate aim of delivering the very best experience for you, the contracted customer.
Business requirements can change quickly. Our network solutions are able to flex in line with your needs and requirements — it couldn’t be easier to scale your bandwidth.
Security and reliability
With a talented, experienced service provider powering your network, you have the peace of mind of knowing that your network is built to cybersecurity best practices. We work proactively to keep all your sensitive data completely safe and out of the reach of hackers.
No hassle, no fuss, no mess
The solutions we deliver are plug-and-play. As mentioned, we’ll deliver your solution quickly and easily, with a 48-hour installation lead time.
But not only do we work quickly, but we tread lightly. No wayleave is required, so we won’t be in your way, but we’re always on hand if you need support from our in-house team.
Optinet: optimising your connectivity
Whether you’re a building manager or a contracted customer, the benefits of choosing an agile, experienced and leading-edge provider (like Optinet) couldn’t be clearer. You get all the benefits of our expertise and innovation, without any of the risk.
We turn complex network technology to your advantage, delivering a high-speed, scalable and future-proofed experience for building managers and contracted customers alike.
Our innovative, high-speed connectivity and networking solutions can be found in organisations, serviced offices, retail parks, department stores, co-working spaces and all other types of commercial properties across the UK.
Since 2016, we’ve delivered solutions for some of the country’s most esteemed locations and established businesses — take a look at our case studies for an idea of how we could help you to succeed.
To start your journey to revolutionised communications, simply contact our expert team today.
Get in touch today and one of our team members will reach out to discuss how Optinet can change and enhance the way your internet works for your retail business.