Hotels are under pressure to deliver improved IT services. Customers equipped with advanced mobile devices expect speed, security and flawless performance, plus the latest in-room entertainment and communications. Equally, hotels face increasing expenditure on networked IT facilities such as CCTV, EPoS, cloud applications and contact centre systems. Budgets are stretched and network performance is at risk.
Corus is a prestigious hotel group with sites across the UK, including their flagship 388-room hotel at Lancaster Gate in London’s West End. In the past, Corus acquired network resources incrementally, adding a new circuit with each new service deployed. Performance was limited, management was time-consuming, costs were excessive, and security was under threat.
